Properties that influence business process management maturity and its effect on organizational performance
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چکیده
منابع مشابه
Properties that influence business process management maturity and its effect on organizational performance
BPM maturity is a measure to evaluate how professionally an organization manages its business processes. Previous research provides evidence that higher BPM maturity leads to better performance of processes and of the organization as a whole. It also claims that different organizations should strive for different levels of maturity, depending on their properties. This paper presents an empirica...
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ژورنال
عنوان ژورنال: Information Systems Frontiers
سال: 2015
ISSN: 1387-3326,1572-9419
DOI: 10.1007/s10796-015-9554-5